yellowshark
Zürich
IT Administration Support
- 28 September 2026
- 100%
- Permanent position
- CHF 80 000 - 95 000 /year
- 8008 Zürich
About the job
Tasks
Competent and timely handling of customer enquiries regarding invoices and contracts via email, telephone, chat or ticket systemCreation and management of invoices, posting of incoming payments, handling of reminders and debt collection cases as well as execution of accounts payable accounting
Administration and processing of incoming and outgoing mail, filing and dispatch to ensure efficient office processes
Responsibility for accounts receivable and accounts payable accounting as well as handling general accounting matters
Regular updating and maintenance of customer master data in internal systems
Ordering and management of office supplies as well as ensuring smooth office operations
Creation and management of general business correspondence
Maintenance and updating of internal documentation and manuals
Creating and managing minutes during team meetings
Profile
Completed commercial or IT basic trainingSound knowledge and experience in creating and managing invoices, posting incoming payments, handling reminders and debt collection cases as well as accounts payable accounting
Experienced in handling mail, filing and dispatch to ensure smooth office operations
Skills in general administration and organisation
Confidence in accounts receivable and accounts payable accounting as well as general accounting knowledge
Care and accuracy in maintaining and updating customer master data in internal systems
Experience in customer service is an advantage
Competence in creating and managing general business correspondence
Ability to maintain and update internal documentation and manuals
Skill in minute-taking during team meetings and managing the corresponding documents
Fluent German and English skills, FR: DELF B2 / DFP AFFAIRES B2 MANDATORY
High service orientation and commitment to customer satisfaction
Excellent written and communication skills
Empathy and the ability to understand customers’ needs and concerns
Good and quick understanding of individual customer needs
Ability to quickly identify problems and find the best solutions for customers
Rapid comprehension of new information and facts and their implementation in practice
Adaptability to changing requirements and working conditions
Accuracy and perfectionism: careful and precise working style with a high standard for the quality of one’s own work
Information
An established Swiss IT service provider with over two decades of industry experience offers comprehensive solutions in web hosting, domain management, cloud infrastructure and email services. With a portfolio of tens of thousands of managed projects, the focus is on a high-performance and reliable digital environment.The data centres at central locations in the German-speaking part of Switzerland comply with the latest security and quality standards. A resource-efficient infrastructure forms the basis for stable and future-oriented online presences.
Continuous system monitoring and responsive support ensure high availability. The multilingual expert team is available 365 days a year to advise and support, ensuring professional care based on long-standing know-how.
