Sanitas Krankenversicherung
Bern
Contract Management Clerk (m/f/d), 80-100%, Bern / hybrid
- 22 October 2026
- 80 – 100%
- Permanent position
- Bern
Job summary
Join a dynamic team in the insurance sector! Enjoy a supportive work environment and great benefits.
Tasks
- Handle phone and written contact with clients and stakeholders.
- Review and process incoming insurance applications efficiently.
- Conduct contract changes and create insurance confirmations.
Skills
- Commercial training with experience in health insurance preferred.
- Fluent in German and French; additional languages are a plus.
- Service-oriented, responsible, and able to work independently.
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About the job
What you will achieve:
- Telephone and written contact with customers and other stakeholders
- Review and processing of incoming insurance applications
- Advice and assurance of bilateral agreements
- Execution of contract amendments
- Creation of insurance confirmations and handling of incoming correspondence
Why you will succeed:
- You appreciate telephone contact with customers, are patient and attentive
- You are service-oriented, responsible, flexible and resilient
- You work independently, efficiently and reliably
- You communicate fluently in German and French, both spoken and written (native level); any additional language is a plus
- You have a commercial basic education with preferably several years of professional experience in health insurance
- You convince our customers with your high service orientation, your can-do attitude and your committed working style
Our progressive working conditions include, among others:
- Flexible annual working time model with at least 5 weeks of holiday
- Modern offices in urban locations
- Generous regulations for working from home
- Participation in the health insurance package
- Contributions to the pension fund well above the legal minimum
- Forward-looking issues and a wide range of training and further education opportunities
