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Apprenticeship Customer Service Specialist Customer Service Centre 100% (August 2027)
- 03 August 2026
- 100%
- Apprenticeship
- German (Intermediate), French (Intermediate)
- 6037 Root
About the job
In our Customer Service Centre and our agencies, you will support our customers during the 3-year training period with advice and assistance - both orally and in writing.
Your school education takes place in Bern (one to one and a half days per week). Additionally, your knowledge will be consolidated and trained in inter-company courses in Zurich.
As a strong team, we support each other. We prefer to celebrate successes together. Sounds good? Then let’s get to know each other!
Your school education takes place in Bern (one to one and a half days per week). Additionally, your knowledge will be consolidated and trained in inter-company courses in Zurich.
As a strong team, we support each other. We prefer to celebrate successes together. Sounds good? Then let’s get to know each other!
Apprenticeship Customer Service Specialist Customer Service Centre 100% (August 2027)
This is what your daily routine looks like
- Do you love contact with people? Perfect! In customer dialogue, you will look after our customers daily - orally and in writing, in German and French.
- Your knowledge counts: You provide clear and helpful information.
- You are very familiar with our products and services and can inspire our customers.
- You process enquiries in the customer information system.
- Always keep a cool head: You are empathetic and helpful even with complaints.
- You work on exciting projects and contribute your ideas.
What you bring with you
- The be-all and end-all: You enjoy customer contact.
- You like to think one step ahead and want to find the best possible solution.
- You thrive in a team and look forward to celebrating successes together.
- You are confident in German and French, both orally and in writing.
- You feel confident with the PC and IT tools.
- Your good to very good school grades prove that you are motivated and ambitious.
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6037 Root
6037 Root
