ICT Service Manager 80 - 100% (m/f/d)

What is my role?

• ? Ensuring IT operations regarding availability, performance and quality as well as coordinating maintenance and change activities

• Managing external IT partners and ensuring agreed services

• Taking on the Product Owner role for the system team and further developing IT services

• Optimising and automating IT processes and platforms

• Maintaining system documentation as well as compliance with security, compliance and operational standards

• Central contact person for internal stakeholders from infrastructure, workplace, security, application management and architecture

What do I need to be successful?

• Analytical, structured and solution-oriented working style

• Experience in IT service management (ITSM) and operation of business-critical systems

• Degree or further education in computer science or business informatics

• Several years of professional experience in a comparable role

• Knowledge of agile methods such as Scrum as well as experience as a Product Owner or in a similar role

• Experience in partner and supplier management

What are my benefits?

• People at the centre - appreciative corporate culture

• Modern working environment with development opportunities

• Professional and personal training

• Strong team with mutual support

What distinguishes the company?

The company combines personal customer care with innovative, digital health solutions and is characterised by an open corporate culture, short decision-making paths and a dynamic working environment.

Languages
German: C2 - Native level

Workplace
Zurich

Vacancy number
VA-UKB-LC8