yellowshark
Baden
IT Workplace Supporter (m/f/d) 80-100%
- 28 July 2026
- 80 – 100%
- Permanent position
- CHF 65 000 - 80 000 /year
- German (Fluent), English (Intermediate)
- 5400 Baden
About the job
Are you service-oriented, technically skilled and enjoy helping people with IT questions? Then you are exactly right with us. As an IT Workplace Supporter, you ensure that our employees can rely on a reliable and modern IT work environment every day. You are the first point of contact for technical concerns, ensure the smooth operation of the client infrastructure and actively contribute to the further development of our workplace services.
- Installation, configuration and maintenance of Windows workstations, notebooks and mobile devices
- User and permission management in Microsoft Active Directory and Microsoft Entra ID
- Administration and support of Microsoft 365 including Outlook, Teams and OneDrive
- Provision and management of hardware as well as lifecycle management of end devices
- Participation in rollouts, migrations and workplace projects
- Close cooperation with internal departments and external IT partners
- Professional experience in IT support or workplace management
- Good knowledge of Windows 10/11, Microsoft 365 and Active Directory or Entra ID
- Experience with endpoint management (e.g. Microsoft Intune or Microsoft Endpoint Configuration Manager) is an advantage
- Basic knowledge in the areas of network, printers and IT security
- Independent, structured and solution-oriented way of working
- High customer and service orientation as well as enjoyment of direct contact with users
- Very good German skills as well as good English skills
Tasks
- Receiving, analysing and processing incidents and service requests (1st and 2nd level support)- Installation, configuration and maintenance of Windows workstations, notebooks and mobile devices
- User and permission management in Microsoft Active Directory and Microsoft Entra ID
- Administration and support of Microsoft 365 including Outlook, Teams and OneDrive
- Provision and management of hardware as well as lifecycle management of end devices
- Participation in rollouts, migrations and workplace projects
- Close cooperation with internal departments and external IT partners
Profile
- Completed training as an IT specialist EFZ or a comparable IT qualification- Professional experience in IT support or workplace management
- Good knowledge of Windows 10/11, Microsoft 365 and Active Directory or Entra ID
- Experience with endpoint management (e.g. Microsoft Intune or Microsoft Endpoint Configuration Manager) is an advantage
- Basic knowledge in the areas of network, printers and IT security
- Independent, structured and solution-oriented way of working
- High customer and service orientation as well as enjoyment of direct contact with users
- Very good German skills as well as good English skills
