Versatile IT Technician – Support & Infrastructure

AlloPC is a Valais-based company active for 20 years in IT services and cybersecurity. We support SMEs, freelancers, and individuals daily, from troubleshooting to security advice. Our team is human-sized: here, everyone handles everything and sees the concrete impact of their work with our clients.

Your mission
You intervene throughout the entire IT lifecycle of our clients, from the first call to the resolution of complex incidents:

• User support from level 1 to 3, remotely and on-site
• Installation, configuration, and deployment of workstations, peripherals, and software
• Preventive and corrective maintenance of the IT fleet
• Administration and monitoring of servers (Windows Server, Active Directory, Microsoft 365, virtualisation)
• Setup and troubleshooting of networks (switching, Wi-Fi, firewalls, VPN)
• Backup management and application of best security practices
• Documentation of interventions and direct contact with clients

Your profile

• Federal Certificate of Competence (CFC) as an IT technician (operations and infrastructure) or equivalent training
• Several years of experience in a similar position, ideally in a service provider
• Good knowledge of Windows and Microsoft 365 environments; some knowledge of macOS or virtualisation solutions is a plus
• Service-oriented, comfortable with non-technical interlocutors
• Autonomous, resourceful, and able to manage several requests simultaneously
• Driving licence (client visits)

What we offer

• A varied position where no day is like the previous one
• A small, close-knit team, with quick decisions and real autonomy
• The opportunity to develop skills, especially in cybersecurity
• A close relationship with clients
• Salary conditions in line with your experience

Start date: immediately
Workplace: Sion, with assignments throughout Valais

Please provide a cover letter along with your salary expectations.

Incomplete applications will not be processed.