Herisau
ICT Support & Workplace Administrator (m/f/d)
- 12 September 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Fluent)
- Herisau
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
ICT Support & Workplace Administrator (m/f/d)
Role:
A varied position for a customer- and service-oriented person with technical understanding. We are looking for an ICT Support & Workplace Administrator who ensures the daily IT operations and competently supports employees with technical queries.
In addition to user support, the responsibilities include managing modern workplace systems, Microsoft 365 and end devices. Collaboration with external specialists and support in technical projects complete this diverse field of activity.
Responsibilities:
Supporting employees with technical questions regarding workplaces, applications and IT systems
Receiving, prioritising and resolving faults in hardware and software
Maintaining and servicing clients, printers, smartphones and other end devices
Administering user access and assisting users in the use of IT solutions
Coordinating external IT partners in complex technical problems and projects
Monitoring and documenting the IT infrastructure as well as supporting the introduction of new systems
Qualifications:
Training as an ICT specialist EFZ or comparable technical qualification
Practical experience in IT support, help desk or a similar ICT function
Good knowledge of Windows, Microsoft 365 as well as hardware and software in the workplace environment
High degree of independence, structured approach and strong problem-solving skills
Communicative and helpful personality with a strong customer and service orientation
Very good German and English skills at C1 level; additional languages are a plus
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Herisau
Contact
Diego Barth,
+41443852145
