Bechtle Suisse SA
Pully
IT Support Technician N1/N2 - 60% (m/f/d)
- 13 November 2026
- 60%
- Temporary
- Pully
About the job
Be your best with Bechtle
With more than 16,000 employees, we are one of the most successful IT companies and market leaders in our sector.The combination of direct sales of IT products and a comprehensive range of services offered by various IT service companies makes us a strong and future-proof IT partner ("zukunftsstark") for medium-sized businesses, large groups, and the public sector. We are at home throughout Europe and always close to you.
IT Support Technician N1/N2 - 60% (m/f/d)
Be your best with bechtle
On behalf of our client based in Pully, we are looking for an IT Support Technician N1/N2 (m/f/d) for a 6-month assignment at 3 days per week, responsible for providing local IT support, incident resolution, and user assistance in a heterogeneous and confidential IT environment.
Your mission
- Provide level 1 IT support to around 50 internal users and external partners, with the possibility to handle level 2 incidents depending on skills and authorisations.
- Diagnose and resolve incidents related to Windows and macOS workstations, O365 tools, Outlook, mobile devices (iOS/iPadOS), and IT peripherals.
- Perform routine operations on Active Directory, including managing accounts, groups, access rights, and MFA authentications, in compliance with established procedures and authorisations.
- Track incidents in ticketing tools, perform first-level diagnostics on network issues (TCP/IP, DNS, DHCP, Wi-Fi, VPN), and coordinate escalations to N2/N3 providers.
- Manage IT aspects related to employee arrivals, transfers, and departures, participate in configuring and managing equipment via MDM solutions, and keep documentation and IT inventory up to date.
Your profile
- Minimum 5 years’ experience in local IT support, with good autonomy on N1 incidents and ideally technical skills at level 2.
- Very good command of Windows, Microsoft Office, Outlook, and Active Directory, complemented by experience supporting macOS and iOS/iPadOS mobile devices.
- Good knowledge of network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN), ticketing tools (GLPI, Jira or equivalent), and MDM solutions.
- Ability to perform structured technical diagnostics, resolve common incidents, and identify situations requiring specialised intervention.
- Additional knowledge in Linux/UNIX, FreeBSD, system administration, or virtualisation is an advantage.
- Autonomy, rigour, discretion, and a service-oriented mindset in a confidential environment; professional English required, French and German appreciated.
- Availability to work 3 days per week on-site in Pully, with occasional travel to Basel.
Our offer
- Attractive working conditions: 6 weeks’ holiday per year and an appealing pension plan
- Modern Workplace: latest technologies and a modern working environment
- Diversity: interesting and varied tasks in a future-oriented sector
Job number: ZMWYE353
Kevin Brosse | +41 22 308 85 00 |
Bechtle Switzerland Ltd
Bechtle Switzerland Ltd has certified expertise in strategic areas: IT Infrastructure, Virtualisation, Information Management, Managed Services, Skills Management, Data & Analytics, Printing Solutions, and E-Commerce. Thanks to these skills and strong, sustainable partnerships with key market players, we offer a modular and perfectly coherent range of products and services to cover all our clients’ needs. Our proximity, global vision of infrastructure, and project management make us a key market player. Our 1000 motivated employees are our best assets to ensure speed, flexibility, and expertise.
