yellowshark
Zürich
IT Supporter 1st and 2nd Level (m/f/d) 80-100%
- 13 November 2026
- 100%
- Permanent position
- CHF 75 000 - 85 000 /year
- 8032 Zürich
About the job
Do you enjoy being the first point of contact when technical problems slow down the workday? In this varied role, you assist employees directly, manage modern workstations, and handle support cases from the initial contact to resolution.
- Manage Windows workstations, Microsoft 365, and user accounts
- Set up devices, install software, and manage access rights
- Document solutions and improve recurring problems
- Experience with Windows, Microsoft 365, and Active Directory or Entra ID
- Enjoy contact with users
- Very good German; English skills are a plus
- Opportunity to develop professionally towards system administration or workplace
- Modern Microsoft environment and a broad technical range of tasks
Tasks
- Handle requests and faults in 1st and 2nd level support- Manage Windows workstations, Microsoft 365, and user accounts
- Set up devices, install software, and manage access rights
- Document solutions and improve recurring problems
Profile
- Training as an IT specialist EFZ or comparable practical experience- Experience with Windows, Microsoft 365, and Active Directory or Entra ID
- Enjoy contact with users
- Very good German; English skills are a plus
Information
- Varied support cases and direct contact with users- Opportunity to develop professionally towards system administration or workplace
- Modern Microsoft environment and a broad technical range of tasks
