Business Account Manager IT Services

About the job

Commercial management and optimisation of IT solutions for an SME portfolio

Great Square SA is a company specialised in the research, selection and recruitment of executives, managers and specialists in more than twenty specific fields of activity.

Our client is a Swiss company, a local leader in the field of IT services (Managed Services) and ERP system integration. It has several branches in the main French-speaking cantons and employs more than 80 specialised collaborators. It shows considerable development of its activities and follows a sustained and coherent growth strategy. In this positive evolution context, it has mandated us to search for its future

Business Account Manager

IT Services

In this exciting role, you are responsible for maintaining and developing a good professional relationship with your clients, who are SMEs active in a multitude of fields and located in various French-speaking regions (mainly the cantons of Fribourg and Valais for this position). In this regard, you advise, support and offer them innovative IT solutions that meet their needs and improve their efficiency.

Main responsibilities:

• Manage and support a portfolio of existing clients
• Ensure a primary point of contact between your specialist colleagues and the clients
• Develop IT activities and projects within your account structures
• Understand the technological issues of your contacts and advise them on appropriate and efficient IT solutions with the support of your expert colleagues
• Ensure turnover, margin and growth according to defined objectives
• Identify and create new business relationship opportunities
• Participate in various promotional activities such as exhibitions or forums

Your profile:

• You have several years of commercial experience in the IT sector
• You know the Swiss French-speaking market well, its players and its functioning
• Ideally, you have an extensive professional network among local SMEs
• You have good overall knowledge of IT environments, particularly network and server infrastructure (ideally Microsoft)
• You are an excellent communicator and know how to build long-term trust relationships with your partners
• Results and individual objectives oriented, you appreciate teamwork and close collaboration with your IT and sales colleagues
• You are comfortable and independent in an agile SME environment
• Curious, you enjoy discovering new working methods and tools
• You speak French fluently and have good knowledge of English

You will have the opportunity to participate in the adventure of a growing and transforming company that has a multitude of exciting projects to offer. Great work flexibility is offered to all employees, including home office. A simple structure, accessible management, quick decision-making as well as a very good internal atmosphere ultimately characterise this leading information technology player.

Interested? Send us your application or contact us for more information.