Front Office Agent (m/f/d)

27 August 2026
100%
Willingen

Job summary

Join Revo Hospitality Group at H+ Hotel Willingen, a modern 3-star hotel! Experience a vibrant work environment in nature's beauty with great benefits.

Tasks

Welcome and assist guests as the first point of contact at reception.
Ensure smooth operations from check-in to check-out for a great experience.
Communicate with all departments to optimize guest care and satisfaction.

Skills

Completed hotel training or relevant experience with a passion for service.
Strong service orientation and ability to make guests feel welcomed.
Good English skills for daily communication with international guests.

Is this helpful?

About the job

We are Revo Hospitality Group!

The H+ Hotel Willingen is a modern 3-star hotel with 104 rooms and belongs to the Revo Hospitality Group. Surrounded by the mountains of the Sauerland and just a few minutes from the town centre, it offers a workplace in a region known for its nature, winter sports and recreational culture.
Those who work here accompany holiday guests, leisure seekers and groups who appreciate a location close to nature, modern comfort and personal hospitality. Whether at reception, in breakfast service, housekeeping or in the catering areas – the team ensures with professionalism, warmth and reliability that every stay is pleasant and relaxing.
The culinary offer includes a varied breakfast buffet as well as an in-house restaurant with regional and international cuisine. A bar complements the offer and invites you to relaxed encounters in the evening.
As part of the Revo Hospitality Group, this house combines the closeness to nature of the Sauerland with a modern working environment. Employees create a workplace here where service quality, team spirit and hospitality are felt daily. Apply now as a Front Office Agent (m/f/d) at H+ Hotel Willingen and grow with the REVO Hospitality Group.

Planned start: 01.06.2026
Employment type: Full-time
Contract type: permanent
Workplace: Willingen

Your future field of responsibility

Welcoming and looking after our guests as the first point of contact at reception
Ensuring a smooth process from check-in to check-out
Communication and coordination with all departments for optimal guest care
Responsibility for cash management and correct billing at the front office
Fulfilling individual guest requests with commitment, attentiveness and service orientation

Your profile

Completed training in hospitality or first professional experience as a career changer with enthusiasm for guest service
High level of service orientation and the ability to convey a genuine feeling of welcome to guests
Good English skills, spoken and written, for daily communication with international guests
Organisational skills and the ability to manage several tasks simultaneously – even in stressful situations

Your benefits

Contract. You will receive a permanent employment contract from the start – for maximum security and planning reliability.
Rest. Your holiday entitlement increases with your length of service – because those who give a lot should also get a lot back.
Celebrations. We give you an extra day off in the month of your birthday.
Growth. In our in-house academy, you will continuously develop professionally and personally.
Advantages. Your family and friends benefit from attractive employee discounts in all our hotels.
Mobility. For your daily commute, you will receive a travel allowance from us.
Extras. Whether fashion, technology or events – secure exclusive discounts with numerous partners. We look forward to you and your application!
The easiest way to reach us is via the "Apply Now!" button.

Your contact

Nadine Gaertig
Front Office Manager

H+ Hotel Willingen
Am Schneppelnberg 9-13
34508 Willingen
https://revo-hospitality-group.com/de/portfolio/hotels/?city=Willingen