ICT Supporter 100% - Focus ServiceDesk

We are looking for a

Your tasks include receiving, processing and independently resolving IT requests from employees in first and second level support. As the central contact person at the ServiceDesk, you support around 300 employees at 15 locations and ensure reliable and customer-oriented IT support. You assist with IT onboarding of new employees and accompany the specialist departments in this process, document recurring support cases and create clear instructions. In addition, you actively contribute to the optimisation of IT operations and support the system engineers with migrations and projects in various infrastructure areas.

You have a completed IT education and experience in first and second level support. You are confident in the Microsoft 365 environment, Windows client administration and handling mobile devices. You work independently, in a structured and solution-oriented manner, think analytically and keep an overview even in hectic situations. Enjoying contact with people, a high service orientation and an open and willing-to-learn attitude characterise you. Very good German skills and solid English skills complete your profile. In addition, you hold a valid category B driving licence.

We offer you a varied, challenging and responsible role in the service of the public as well as modern working and employment conditions.

We look forward to receiving your application via our online application portal.

More information is available from Patrick Fulgraff, Head of IT, Tel. 061 511 63 33 or Nadja Oser, Head of Personnel Services, Tel. 061 511 63 08 or at www.reinach-bl.ch

Workplace Reinach

Municipality of Reinach
Head of Personnel Services
Ms Nadja Oser
Hauptstrasse 10
4153 Reinach
061 511 63 08