Reception & Reservation Staff (m/f/d | 80 - 100 %)

29 August 2026
80 – 100%
Permanent position
Weissbad

Job summary

Join a passionate team at one of the Ostschweiz's top resorts. Enjoy attractive conditions and a supportive work environment.

Tasks

Serve as a welcoming contact at the reception for check-ins and check-outs.
Handle guest support, providing information, advice, and sales.
Manage additional tasks like vouchers, kiosk, and table reservations.

Skills

Experience in hotel or tourism, ideally at a 4-star reception.
Strong communication skills and a love for guest interaction.
IT-savvy, familiar with hotel systems and office programs.

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About the job

We are looking for people with passion. For their profession, for the team and our guests. As an innovative and successful company, we offer attractive employment conditions in one of the most beautiful resorts in Eastern Switzerland. We owe our success to our approximately 270 friendly and motivated employees with great team spirit.

These are your tasks

You are the warm and courteous contact person at the reception – check-ins and check-outs

You take care of guest services on site - information, advice, sales

You perform additional tasks - vouchers, kiosk, table reservations, general administrative work

You manage room contingents internally & externally

You handle general correspondence, such as offers, confirmations, invoices, etc.

You answer incoming calls and operate the telephone switchboard

You manage contingents on external reservation systems

What we expect from you

You have training in the hotel or tourism sector or comparable professional experience at a 4*-hotel reception

You love guest contact, are communicative and always remain charming

You have a strong service awareness and are always ready to go the extra mile for our guests

You know the region or are willing to acquire this knowledge independently

You are reliable, extremely conscientious and enjoy working independently as well as in a team

You speak German and English – additional languages are a plus

You are IT-savvy and familiar with the most common hotel systems (Opera Cloud, Aleno, common Office programmes)