Administrative Counter, Call Centre and Back Office Staff

We are looking for two administrative staff members, one for the Yverdon centre and one for the Lausanne centre.

As administrative staff, you will provide customer service at the counter, via the telephone switchboard (call centre) and by correspondence (mail and email). In a work environment primarily focused on the front office, you will deliver various administrative services related to the admission of vehicles and drivers to road traffic. You will notably issue circulation permits as well as authorisations and driving licences, and schedule appointments for vehicle inspections and driving tests. Within a context of broad and varied knowledge, you will ensure compliance with the applicable legal bases and provide services in accordance with the service's quality policy.

Please be sure to specify in your application which centre you are applying for (Lausanne or Yverdon).

• Provide customer service at the counter, via the telephone switchboard and by correspondence

• Deliver administrative services related to the admission of vehicles and drivers to road traffic

• Schedule appointments for vehicle inspections and driving tests.

For more information, please consult the specifications by clicking here.

Do you have any questions?

For Lausanne, Mr Bryan Tettoni, Head of the Lausanne Administrative Services Centre, is happy to assist you at 021 316 82 10

For Yverdon, Mr Cosimo Valenza, Head of the Yverdon Administrative Services Centre, is happy to assist you at 021 316 88 15

• Federal VET Diploma as a commercial employee or equivalent qualification with 5 years of professional experience

• Training and experience in reception and customer management at the counter and by telephone

• Proficiency in common office software

• Sense of responsibility

• Knowledge of German and/or English is an asset.

To learn more about our benefits, visit our Employer State page.