Luzern
Finance Application Support Engineer (m/f/d)
- 09 November 2026
- 80 – 100%
- Permanent position
- German (Native language), English (Intermediate)
- 6003 Luzern
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Finance Application Support Engineer (m/f/d)
Salary - CHF85,000 - 105,000Your new employer operates in the technology sector and develops software solutions for public administration. We specifically place specialists in this field and open the right doors for you. If you want to learn more about the company and the position, apply now.
Role:
Are you looking for a versatile role in application support that goes beyond first-level support? In this role, you will take care of customers, solve technical and professional challenges from first to third level, combining IT know-how with expertise in finance and tax processes. You will work closely with specialist and development teams to support customers in using software solutions. You will be part of a motivated team and responsible for resolving technical and professional issues. You are looking for a role where you can apply and further develop your skills in application support.
Responsibilities:
You support and advise customers in using our leading tax software solution
In this role, you deepen your knowledge of accounts receivable management, payment transactions, dunning and debt collection
As a Finance Application Support Engineer, you analyse and resolve more complex issues in second-level support
You investigate demanding technical and professional questions in third-level support
You contribute your ideas to optimise and automate our support processes and work in interdisciplinary teams
In this role, you participate in software testing, deliveries and projects
Qualifications:
- You have completed training in computer science or a commercial field, ideally related to taxation
- You have several years of experience in application support, preferably with software service providers in the field of business applications, financial software or ERP systems
- You enjoy application support and appreciate the combination of technology and subject matter
- You think analytically, have a good sense of numbers and value direct customer contact
- You have good knowledge of SQL and databases
- You have very good German skills and additional foreign languages are an advantage
Benefits:
- Flexible working hours
- Attractive training and development opportunities
- Above-average holidays and days off
- Canteen, meal allowances and discounts
- Participation in or coverage of parking costs
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Lucerne
Contact
Marco Alvarado,
+41443852147
