Lausanne
Administrative Counter, Call Centre and Back Office Staff
- 25 August 2026
- 80 – 100%
- Permanent position
- Lausanne
About the job
Job Description
As an administrative staff member, you provide customer service at the counter, via the telephone centre (call centre) and by correspondence (mail and email). In a work environment primarily focused on the front office, you deliver various administrative services related to the admission of vehicles to road traffic. You schedule vehicle inspection appointments and follow up on files in collaboration with traffic experts. You register special vehicles (agricultural, work and imported) and issue special permits (exceptional convoys and special authorisations). In a context of broad and varied knowledge, you ensure compliance with the applicable legal bases and provide services in accordance with the service's quality policy.
Responsibilities
Provide customer service at the counter, via the telephone centre and by correspondence
Deliver administrative services related to the admission of vehicles to road traffic
Schedule vehicle inspection and driving test appointments.
Register special vehicles and issue special permits
For more information, please consult the specifications by clicking here.
Do you have any questions? Mr Bryan Tettoni, Head of CPAL, is happy to assist you at 021 316 82 10.
Qualifications
Commercial employee CFC or equivalent qualification with 5 years of professional experience
Training and experience in reception and customer management at the counter and by telephone
Proficiency in common office tools
Sense of responsibility
Knowledge of German and/or English is an asset.
WHO ARE WE?
Why join the State of Vaud?
To learn more about our benefits, visit our Employer State page.
- Publication Date24/08/2026 05:00
- LocationLausanne, SwitzerlandSwitzerland
- Apply by31/08/2026 21:55
- Start Date01.01.2027
- Salary Grade6
- Contract TypePermanent Public Law
- Work Rate80-100%
- AddressMotor Vehicles and Navigation Service
Avenue du Grey 110
1014 Lausanne