Genève

Concierge & Cleaning Supervisor (a)

31 July 2026
100%
Permanent position
Genève

About the job

Concierge & Cleaning Supervisor (a) 100%

Workplace

Geneva

Activity rate

100%

Start date

01.09.2026

Is this you?

You have an entrepreneurial spirit and place service at the heart of your actions? As a Concierge & Cleaning Supervisor at ISS, you lead employees, personally take care of clients, and ensure that our services are delivered at the highest level. You are responsible for quality, costs, and client satisfaction.

What awaits you

Establishing schedules, intervention plans, and coordinating cleaning staff rounds

Conducting rounds and internal audits to ensure compliance with specifications and cleanliness standards

Organising and supervising specific services (carpet shampooing, high window cleaning, floor stripping)

Direct intervention on site to cover absences or manage operational emergencies

Integration, training on safety protocols, and support for new employees

Daily or weekly briefings, conveying instructions and motivating staff

Managing minor repairs and coordinating subcontractor interventions

Following up on complaints and client requests.

Validating working hours, managing absences, leave, and monitoring annual reviews

Inventory and ordering of cleaning products, equipment, and consumables (toilet paper, soap, etc.)

Checking the condition of the machine fleet (scrubbers, vacuum cleaners) and organising repairs

Monitoring satisfaction, collecting grievances, and adjusting services directly with the client

Controlling costs related to products and labour to respect budgets allocated per unit

Transmitting elements to ensure invoicing complies with delivered services

Ensuring compliance with hygiene, safety, and environmental procedures in force at ISS

Checking the wearing of Personal Protective Equipment (PPE) and the proper use of chemical products

Supervising and training new employees

What you bring

Federal VET Certificate in cleaning (cleaning agent, operations agent or equivalent), an asset

Continuing education in the cleaning field

Proven experience in team management

5 to 10 years of professional experience in the service sector and cleaning activity

Good command of spoken and written French (English, Portuguese or Spanish an asset)

Proficiency with IT tools (MS Office)

Driving licence, clean criminal record

Service-minded, well organised and communicative

Autonomous, proactive, organised

Ready for us? We are ready for you.

At ISS Switzerland, we ensure every day the smooth running and comfort of offices, laboratories, airports, production sites, stations, schools and hospitals. Our more than 14,000 employees create, throughout Switzerland, living spaces where over a million people feel good and can thrive daily.

ISS stands for innovation, quality of service and customer proximity. As a market leader, we offer stable jobs, varied development prospects and a corporate culture based on respect, workplace safety and responsibility - realised through five dedicated programmes, more than 200 training and development courses, as well as the systematic use of sustainable products and solutions.

About us

Employee testimonials