Business Development & Support Executive

As a member of our Global Sales HQ Department, you will perform a wide range of tasks aimed at growing the business by providing best-in-class service to the Bank’s existing clients, as well as supporting sales missions to acquire new ones.

You are ready to bring and demonstrate:

• A client-first approach and commitment to delivering exceptional service,
• A team-oriented attitude and collaborative mindset,
• Strong understanding and escalation of client issues,
• Proactive suggestions for improving products, services, and processes,
• Commitment to our organizational values and standards,
• A sense of urgency and high energy in achieving goals.

Role Description:

• Develop and manage your own portfolio of clients and business partners,
• Identify and pursue new business opportunities,
• Actively acquire new clients via phone, email, and in-person meetings,
• Support the LATAM Desk with onboarding new clients,
• Manage initial contact and continuous follow-up with prospects in coordination with the LATAM/Spanish team,
• Be available to travel to meet business partners and VIP clients when necessary,
• Provide comprehensive support to all Business Development team members and the Head of Desk to ensure high service levels and achievement of team targets,
• Review account forms to ensure data accuracy and completeness for account openings,
• Conduct customer due diligence and perform client identification via video conference,
• Coordinate with other departments (Legal & Compliance, Client Register, Central Data, Payments) to ensure smooth account opening and funding processes,
• Report directly to the Head of the Team.

• Native Spanish speaker, fluent in English (Portuguese is a plus),
• Minimum 2 years of experience in a relevant role,
• Bachelor’s or Master’s degree in Economics or Finance is a plus,
• Existing portfolio of clients, Introducing Brokers, or EAMs in Forex, CFDs, Cryptocurrencies, or Trading (a plus),
• Strong knowledge of the LATAM market,
• Understanding of leverage products, CFDs, and Forex,
• Exceptional interpersonal and communication skills,
• An ambitious self-starter, eager to meet and exceed targets,
• Ability to adapt to a fast-changing environment in a growing bank,
• An open-minded, team-oriented spirit.

SQ3