Front-/Back-Office Secretary

About the job

Recognised and essential for over 40 years, Multi Personnel is an agency specialising in the provision of administrative staff and executives, temporary and permanent, in numerous economic sectors such as banking, financial companies, multinationals, NGOs, SMEs and local institutions. We are looking to recruit a Front-/Back-Office Secretary

Mission:

• Plan and coordinate the interventions of service technicians.
• Ensure telephone reception and follow-up of customer requests.
• Organise and coordinate the various assignments of technical teams.
• Prepare commercial offers and ensure their follow-up.
• Process mandates, administrative files and invoices related to interventions.
• Control, process and ensure the follow-up of intervention reports.
• Guarantee effective communication between clients, technical teams and various internal contacts.
• Contribute to the smooth daily operation of the service and the quality of request handling.

Profile

• Training or professional experience in the commercial or administrative field.
• Experience in coordination, planning or follow-up of interventions is an asset.
• Good organisational skills and ability to manage several tasks simultaneously.
• Comfortable with common IT tools, especially Microsoft Office.
• Experience with an ERP system is an advantage.
• Service-oriented, excellent interpersonal skills and ease in telephone exchanges.
• Autonomy, responsiveness and ability to work effectively in a dynamic environment.
• Stress resistance and good prioritisation skills.
• Team spirit, reliability and sense of responsibility.
• Knowledge of German is an asset.

Your contact person:

Your contact for this position is Elodie. With over 15 years of experience in recruitment, she will be able to support you, advise you and provide answers to all your questions regarding the position. This job does not quite match what you are looking for but our values speak to you? Do not hesitate to send us your unsolicited application! We will only respond to applications whose profile matches the requested description.