Teamleader Field Service (f/m/d) 100%

At Endress+Hauser, progress happens through collaboration. As a world-leading provider of measuring instruments, our more than 18,000 employees shape the future in the field of process automation. Whether it is through innovation and implementation of new technologies in teams, collaboration in the development of new devices, or strengthening important relationships with various global industries: our work is based on building trusting relationships that help everyone succeed. As a family-run company, we look beyond short-term goals and work to create a future-oriented vision for our employees, our customers, and the world in general.  

We are looking for a committed leader for our Service division who will professionally and personally lead our team of service technicians in the Sales Center Switzerland and drive forward the further development of our service business together with us. 

What is the role about? 

Are you passionate about leading, supporting, and accompanying people in their development? Do you enjoy working close to customers and supporting your team on site during demanding assignments? Do you take pleasure in combining operational responsibility with customer orientation and entrepreneurial thinking? 

Then you might be exactly the person we are looking for. In this role, you will take responsibility for our team of service technicians and contribute to providing our customers with first-class service throughout the entire lifecycle of their systems. 

What tasks will you take on? 

You will 

• lead, support, and further develop a team of around 13 service technicians both professionally and personally. 
• support your employees with complex customer projects, commissioning, and technical queries as well as competently advise customers.  
• assist sales in acquiring and selling services such as commissioning, maintenance, and calibrations.  
• ensure the planning, coordination, and execution of service orders and monitor their quality, adherence to deadlines, and cost-effectiveness.
• prepare service offers, successfully complete projects, and drive the continuous development of our service business.
• document and close projects including handover and final discussion with the customer 

What do we expect from you? 

You 

• have a technical education with further training in leadership, business administration, or management.
• bring several years of experience in leading employees and in the technical service environment.  
• think entrepreneurially and act customer- and solution-oriented.  
• are able to motivate, support, and successfully accompany employees through change.
• convince through strong communication skills, organisational talent, and a high degree of initiative.
• have very good German and good French skills; English skills complete your profile. 

What can you expect from us? 

• We are a family-run company with great commitment and a sustainable vision.
• We promote lifelong learning through diverse training and further education opportunities as well as internal knowledge transfer.
• We offer flexible working hours and support a balanced work-life balance.  
• We offer you a varied environment with a lot of personal responsibility as well as direct influence on the further development of our service business.  
• We support family-friendly concepts and create conditions for the compatibility of work and private life 

How do you apply? 

Please upload your documents on our career page to apply. Applications received by e-mail cannot be considered for data protection reasons.