Bern
IT Application & Abacus Support Engineer (m/f/d)
- 11 September 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- Bern
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
IT Application & Abacus Support Engineer (m/f/d)
Our partner is an owner-managed IT service company and has been successful for over 25 years with the full spectrum of IT solutions. Tailored to public administrations, energy suppliers and SMEs in the service sector, our partner employs around 100 staff and impresses with excellent industry and technology know-how.
Role:
An established technology company is looking for a customer-oriented specialist for the technical support of Abacus environments. In this versatile role, you combine application support with classic infrastructure topics and assist companies in digitalising their business processes.
The scope of duties ranges from administration and configuration to the analysis of technical faults and the support of modern digitalisation projects. Particularly sought are individuals who enjoy working with customers and are keen to familiarise themselves with new technologies.
Responsibilities:
Technical support and further development of Abacus system landscapes for various customers
Setup and administration of users, roles and access rights
Support with infrastructure topics around Abacus, especially network, firewall and reverse proxy solutions
Participation in the introduction of digital solutions such as AbaScan Pro and DeepBox
Analysis and resolution of faults as well as handling support requests across multiple support levels
Documentation of system configurations, solutions and technical processes
Qualifications:
IT training, degree in business informatics or a comparable technical education
Basic understanding of Windows server systems, networks and IT infrastructure
Ideally initial knowledge of Abacus ERP or strong interest in specialising in this area
Strong customer orientation and enjoyment in patiently explaining technical matters
Analytical and solution-oriented thinking as well as high initiative and willingness to learn
Confident German language skills in spoken and written form
Benefits:
- Participation in health measures
- Canteen, meal allowances and discounts
- Contribution or coverage for mobile phone and notebook
- Attractive pension and insurance benefits
- Good transport connections and accessibility
- Home office
- Numerous employee events
- Contribution or coverage for parking space
- Attractive training and development opportunities
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Bern
Contact
Diego Barth,
+41443852145
