Bergrestaurant Plattjen, Giancarlo Lodigiani
Saas-Fee
Front Office Agent (m/f/d)
- 07 October 2026
- 100%
- Permanent position
- Saas-Fee
Job summary
Join the Wellnesshotel Schweizerhof**** as a Front Office Agent! Enjoy a vibrant work environment in stunning Saas-Fee.
Tasks
- Manage check-in and check-out processes smoothly for guests.
- Provide personalized guest support throughout their stay.
- Oversee shift operations and coordinate with other departments.
Skills
- Experience in a similar role within upscale hospitality is beneficial.
- Strong communication skills in German and English are required.
- Organizational skills and the ability to work under pressure.
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About the job
Jobs - Reception
Front Office Agent
The Wellnesshotel Schweizerhof**** is one of the leading first-class hotels in Saas-Fee with the following capacities: 40 comfort rooms and 8 suites (90 beds), 120 seats in the Hofsaal restaurant, 40 seats in the lounge and bar. It is centrally located yet quiet with a fantastic view of the Allalinhorn. A wine cellar with fine Valais wines, exquisite evening menus and specialties in the Hofsaal restaurant as well as a 1000 sqm spa with swimming pool, whirlpool, sauna area and fitness room for relaxation complete the offer.
Front Office Agent (m/f/d)
from June 2026 or by arrangement until 30 April 2027
Type of position
- Full-time / June - April 2027
Period
- 01.06.2026 - 30.04.2027
Our profile
- Your benefits...
• A pleasant working atmosphere with a young and open team
• Attractive employee discounts at the hotel and with our partner hotels
• The trust to work independently and responsibly
• Development opportunities
• A workplace in a region with high recreational value and good quality of life
Your profile
- Your tasks
• Check-in & Check-out – You ensure a smooth process and warmly welcome our guests
• Personal care and advice – You are the contact person for our guests throughout their entire stay
• Independent shift management – You take responsibility and make decisions independently
• Various administrative tasks – from email correspondence to data maintenance
• Cross-departmental coordination & communication – close cooperation with housekeeping, service and spa
• Processing reservations via all common channels
• Daily closings & checking the accounts of all departments
Your profile
• Experience in a similar position in upscale hospitality is an advantage
• Knowledge of Opera Cloud is a plus but not a requirement
• Very good language skills:
o German: native speaker or very good knowledge in spoken and written form
o English: good communication skills in spoken and written form
o French or other languages are an advantage
• Sense of responsibility & initiative – you are proactive, think ahead and are solution-oriented
• Enthusiasm & team spirit – you enjoy working with people and are a genuine host
• Organisational talent & resilience – you keep an overview even in stressful situations
- Explore more!
Are you keen on a new adventure in the Valais mountains? We are a young, competent, lively team looking for a new member. We strive for high guest satisfaction, love guest service and stand for quality rather than quantity. Interested?
Contact
Wellnesshotel Schweizerhof
Ms Jacqueline Schmutz & Mr David Claerebout
Haltenstrasse 10
3906 Saas-Fee
+41 (0)27 958 75 75
jacqueline.schmutz@schweizerhof-saasfee.ch & david.claerebout@schweizerhof-saasfee.ch
www.schweizerhof-saasfee.ch
