Service Employee in Internal Sales (60-100%)

About the job

Innovative, quality-oriented, internationally active yet respectful of tradition.
J. SCHNEEBERGER Maschinen AG develops and produces state-of-the-art CNC grinding machines with integrated robotics for the manufacture and regrinding of cutting tools and the production of a wide range of precision parts. The internationally operating family business is represented in all major markets with its own sales and service branches or qualified partners. Customers include companies from tool manufacturing, the automotive industry and its suppliers, general mechanical engineering, the aerospace industry, energy technology, and contract manufacturing.

Service Employee in Internal Sales (60-100%)

What you can achieve with us:

• Planning and monitoring of service technician assignments in the field
• Technical customer support by telephone or email
• Call management in the ERP system
• Writing repair instructions and service documentation
• Assistance in organising and conducting training seminars for our service team
• Occasional customer contact in-house or on site

What we expect from you:

• Training as an automation technician, polymechanic with experience in electrical engineering, automotive mechatronics technician, or apprenticeship as an electromechanic, possibly with additional training as a service manager or technician HF
• In-depth knowledge of mechanics, electrical engineering, control technology, hydraulics, and pneumatics
• Strong communication skills and enjoyment in dealing with customers
• Very good German, good English and French skills; any additional foreign language is an advantage
• Knowledge in the use of MS Office products and an ERP system

What you can expect from us:

• A varied and interesting role with a lot of personal responsibility
• Thorough induction and the opportunity for on-the-job training
• Progressive employment conditions within the framework of the GAV

J. SCHNEEBERGER Maschinen AG respects the diverse needs and life experiences of its employees and promotes their diversity. Equal treatment is of the highest priority.

Applicants who apply directly to us are especially welcome.

Are you an open-minded, resilient, and humorous person with a strong service orientation who wants to engage in the field of mechanical engineering? Then we look forward to getting to know you!

Please send your electronic application documents, including salary expectations, to:
hrm@schneeberger.swiss