Customer & Logistics Coordinator Smart Factory Logistics 100% (all genders)

The Bossard Group is a leading strategic partner for industrial fastening and assembly solutions for OEM customers worldwide and has proven expertise in engineering and logistics services.

Bossard was founded in 1831 in Zug. Today, local and multinational companies rely on Bossard’s expertise to increase their productivity - successfully. This concept, which is also a promise to their customers, is called "proven productivity" by Bossard.

This includes, among other things, optimising processes and reducing inventory to sustainably increase efficiency and productivity. Furthermore, Bossard is considered a pioneer in building intelligent production solutions in the sense of Industry 4.0. With around 3,000 employees in 33 countries worldwide, Bossard is listed on the SIX Swiss Exchange.

If you are looking for a quiet back office, you will not be happy here - but if you have organisational talent, enjoy taking responsibility and love challenges, you will find an exciting and varied role.

Your tasks

• You are the first point of contact for our customers in the German-speaking part of Switzerland and support them by phone and in writing.

• You coordinate, as a hub, the collaboration between customers, logistics support, project management, sales, purchasing and external suppliers.

• You ensure the smooth operation of the Smart Factory Logistics systems installed by Bossard.

• You monitor the availability of the managed items and proactively initiate the necessary measures in case of deviations.

• You analyse data, identify optimisation potentials and create reports for the continuous improvement of the systems.

• You coordinate maintenance and repair orders with the technical maintenance team.

• You check supplier invoices and prepare monthly accounts.

• You actively support project management in the implementation of new customer projects.

• You prioritise different customer concerns and keep an overview even in hectic situations.
  

What you bring

• Completed commercial training or technical basic training with commercial further education.

• Experience in logistics, purchasing, sales, customer service or order processing is an advantage.

• Enjoyment in organising and coordinating various stakeholders.

• Strong organisational talent and the ability to prioritise several tasks simultaneously.

• Independent, solution-oriented and responsible way of working.

• Resilience and enjoyment of a lively working environment with changing priorities.

• High customer orientation and communication skills.

• Good knowledge of Microsoft 365 applications.

• Very good German and good English skills; French is a plus.

• Interest in process optimisations and digital logistics solutions.

Interested?
Then we look forward to receiving your application. If you have any questions or concerns, please feel free to contact me. Dominik Udovicic, 041 749 61 16