Customer Service Advisor 100% (m/f/d)

What is my role?

• Personal and telephone advice as well as support of our customers with high professional competence

• Responsibility for the coordination and supervision of workshop orders from initial contact to vehicle delivery

• Preparation of cost estimates, repair orders and invoicing

• Processing and handling of warranty cases

• Ensuring high service quality and compliance with defined quality standards

• Proactive sale of services and complementary products

• Participation in the implementation of marketing and sales campaigns

What do I need to be successful?

• Completed training in the automotive sector

• Experience in customer service is an advantage

• Knowledge of the brands Škoda, Nissan or Volvo is desirable

• Strong customer orientation, service mindset and professional appearance

• Independent, organised and reliable way of working

• High motivation, adaptability and team spirit

• Sales talent and economic thinking

What are my benefits?

• Comprehensive induction and regulated working time models

• Modern, well-organised workplace with up-to-date infrastructure

• Committed, collegial team in a family atmosphere

• Versatile and responsible tasks with a high degree of creative freedom

• Interesting training and career opportunities

• Various employee benefits and attractive additional services

• Long-term future prospects in an innovative family business

What distinguishes the company?

• Future-oriented family business with an innovative approach

• Modern workplace with up-to-date technical equipment

• Family-oriented corporate culture with a committed, collegial team

Languages
German: C2 - Native level

Work location
Region Brugg

Vacancy number
VA-4BA-MWB