Quality Engineer Process & New Product Development

We have become a leader in the world of professional automatic coffee machines by developing innovative solutions in coffee product extraction methods and quality control.

Our vision is to bridge the gap between traditional Italian coffee machines and the speed and electronic intelligence of super-automatic machines. We provide products and services that bring real added value to our customers; a unique sensory experience in the cup, consistency, real-time connectivity, high productivity and ease of maintenance. We export 97% of our production and are present in more than 50 countries. Our foreign headquarters are located in England (Crawley, Sussex), Canada (Toronto), United States (NY), Asia (Singapore), China (Shanghai), Middle East (Dubai).

MISSION

› Work closely with technicians and quality controllers to deploy improvements in the field.

› Identify critical parts and their critical dimensions in collaboration with R&D and IQC.

› Define and document the controls to be performed in production and on incoming components for new projects.

› Participate in the development of test equipment (definition of controls, fault simulation, tolerance validation) in connection with the Automation, Mechanical and R&D departments.

› Analyse quality complaints (market returns, EOL and anomalies)

› Collect data, feed and analyse process quality indicators within your scope, and propose improvement actions to the Team Leader

PROFILE

› Bachelor level education or equivalent

› 2 years of experience in a similar position

› Excellent knowledge of French and English, other languages a plus (DE, IT)

› Mastery of problem-solving tools (8D, Ishikawa, 5P, etc.)

› Meticulous and organised

› Analytical mind, initiative and proposal of improvements

WHAT WE OFFER

› A varied position covering all aspects of a technological product

› A family environment within a young and dynamic team

› Recognition of your work (you are our most important asset)

› The opportunity to contribute to the evolution of the company’s activities