Workmanagement AG
Hinwil
Clerk After Sales 50 %
- 17 August 2026
- 50%
- Permanent position
- German (Fluent), English (Fluent)
- 8340 Hinwil
About the job
Your tasks:
- Administrative and organisational support for the Products and After Sales departments
- Central interface between international service centres and internal specialist departments
- Coordination and monitoring of warranty cases
- Receipt, examination and coordination of complaints
- Filtering, structuring and processing of complaints and technical support requests
- Ensuring timely forwarding and processing of incoming concerns
- Support of product management in market analyses and product launches
- Collaboration in the documentation of product developments
- Creation of reports, evaluations and country statistics
- Coordination of various administrative tasks within the two departments
- Maintenance of data and documentation in the respective systems
- Support in the optimisation and further development of internal processes
- Completed commercial training with a strong technical interest or basic technical training in the textile or machinery industry
- Three to five years of professional experience in customer service, technical support or a comparable interface function
- Experience in an industrial or international environment is an advantage
- Very good German and English skills, spoken and written
- Confident handling of MS Office and Outlook
- High IT affinity and enjoyment in working with various digital applications
- SAP knowledge is an advantage
- Strong communication and coordination skills
- Structured, precise and independent working style
- High flexibility and attention to detail
- Motivated, empathetic and service-oriented personality
- Enjoyment of cross-departmental and international collaboration
- Versatile activity in a globally successful technology company
- International and future-oriented production environment
- High personal responsibility and plenty of scope for design
- Flat hierarchies and short decision-making paths
- Opportunity to actively shape internal processes
- Collegial and pragmatic team
- Close cross-departmental collaboration
- Modern building and contemporary infrastructure
- Good accessibility by public transport and car
- Attractive workplace in Wetzikon in the Zurich Oberland
Your contact person
Sonja Trosic
Telephone: 055 220 60 99
