Luzern
Vehicle Expert Central Switzerland Region (m/f/d) Part-time/Full-time
- 05 August 2026
- 50 – 100%
- Permanent position
- 6004 Luzern
About the job
50-100%
Setting new standards together and shaping the future - for us, this means more than just completing tasks. Here you work with people who take responsibility, have high standards, and have the courage to take new paths. With us, you will find an environment where trust and performance go hand in hand and your ideas, your initiative, and your contribution count. This way, you have the opportunity to truly make a difference for our customers, your team, and your personal development.
What you achieve
- Damage assessment: Independent calculation of vehicle damages and preparation of detailed reports.
- Video assessments: Conducting real-time video assessments and preparing precise repair calculations.
- Valuations: Conducting valuations for young and classic cars, as well as assessing caravans and motorhomes.
- Vehicle remains: Sale and administrative processing of vehicle remains.
- Depreciation claims: Calculation and processing of diminished value and loss of use claims.
- Invoice verification: Checking and approval of repair invoices.
- Negotiations: Direct communication with customers, claimants, and repair companies.
- Hail drive-in: Active participation in hail drive-in events.
- Territory management: Independent management of your assigned area.
What you bring
- Technical training: Completed basic training as an automotive mechatronics technician, car, commercial vehicle or agricultural machinery mechanic, or bodywork panel beater.
- Further education: Automotive diagnostician, body shop workshop manager with federal certificate of competence (specialising in panel beating), or body shop operations manager.
- Professional experience: Experience in vehicle damage assessment is an advantage.
- Customer orientation: Experience in dealing with customers, ideally as a customer service advisor or workshop manager.
- Organisation: Very good IT skills and the ability to organise yourself independently.
- Entrepreneurial thinking: Responsible action and economic thinking.
- Resilience: High stress tolerance and conflict management skills under heavy workload.
Collaboration that makes a difference
We believe in collaboration on equal terms, mutual trust, and people who want to take responsibility. Different perspectives help us develop better solutions - for our customers as well as for us as a team.
Contact
Fabienne Dörig
Recruiting Partner
Your manager
Oliver Sauter Head of Vehicle Experts