Clerk Red Cross Emergency Call / 60 %

About the job

For our Home Support department, we are looking for a clerk from 1 August 2026 or by arrangement

Your tasks:

• Together with a colleague, you are responsible for the smooth, efficient operation of our "Red Cross Emergency Call" service.
• You competently advise clients and interested parties on the various devices – by phone or in person.
• You handle registrations, deregistrations, and changes administratively and maintain the electronic files.
• You coordinate fault reports with the emergency call centre.
• You manage and maintain the emergency call devices and SIM cards.
• You are the coordinating contact person for the five emergency call field staff.
• You are responsible for the monthly invoicing.

Your profile:

• You have a commercial basic education and have already gained professional experience in administration/clerical work.
• You are proficient in working with a PC using MS Office and other administrative software applications.
• You are communicative with very good oral and written expression skills and see yourself as a service provider, especially in dealing with our predominantly older clientele.
• You work carefully and in a structured manner and are characterised by reliability and discretion.
• You enjoy engaging technically with various emergency call systems.

Why you should work with us:

• We maintain an open corporate culture characterised by respect and appreciation.
• You take responsibility for your work and are at the same time a valuable part of an agile team of motivated colleagues.
• With us, you benefit from a 40-hour week with annual working time and attractive social and insurance benefits.
• The workplace is in Liestal, but of course we also offer flexible working options.

Are you ready to make a real difference and become part of the largest humanitarian organisation in Switzerland?

Then we look forward to your application! Please send your meaningful documents by e-mail to personal@srk-baselland.ch.

Do you have any questions in advance?

Contact Anja Nicole Seiwert, Managing Director, for further information at Tel. 061 905 82 07

Learn more at www.srk-baselland.ch

Join us in working towards a more humane world!

The Red Cross Baselland (SRK BL) is committed to supporting people in need with a variety of services. Around 130 employees and more than 500 volunteers help in emergencies, engage in training, health promotion, and integration of the population in the Basel region.