Sales Assistant

About the job

The Fribourg Red Cross is a cantonal association founded in 1909 and a member of the Swiss Red Cross. With around 160 employees and 500 volunteers, our institution is active in the fields of health, migration, and social affairs. It acts in favour of vulnerable people, respecting the Fundamental Principles of the International Red Cross and Red Crescent Movement.

For our Zig-Zag Shop in Fribourg, specialising in the sale of second-hand clothing, we are looking for a:

Sales Assistant

(80%)

Your main duties

In this role, you contribute to the smooth daily running of the shop and the quality of customer service. Your main tasks are as follows:

• welcome, advise and assist customers;
• manage the cash register;
• establish a warm, professional and caring contact with customers;
• highlight clothing and items on the shelves;
• participate in unpacking, sorting, labelling and displaying merchandise;
• support the manager in the operational management and development of the shop;
• ensure order, cleanliness and good presentation of sales areas, including shop windows;
• work daily with people in a temporary employment programme (PET) and contribute to their integration in a supportive work environment.

Your profile

• you hold a Federal VET Diploma as a retail manager or an equivalent qualification;
• you have experience in sales and a strong interest in fashion, especially second-hand;
• you are interested in human support and comfortable interacting with diverse audiences.

You meet the following profile:

• excellent command of French;
• good knowledge of common IT tools;
• commercial sense and customer relations skills;
• ease in teamwork;
• ability to collaborate in a multicultural environment;
• dynamic, organised, enterprising and welcoming personality;
• professional, reliable and solution-oriented attitude.

Start date

Immediate or to be agreed.

Your complete application file, including a cover letter, CV and usual documents, should be sent to us by 15 November 2026.