Customer Advisor All-Branches Insurance Fribourg Agency

80-100%

We convince through our commitment, friendliness and competence. With you, we want to advise our customers in an even more targeted and comprehensive manner and develop sustainable added value and new contracts from pre-existing relationships. In this role, you actively advise, systematically identify potentials in the portfolio and contribute measurably to the success of our (general) agency through cross-selling and quality coverage upgrades.

Your activity

• You work in the internal sales service in our Fribourg agency

• You are the first point of contact on the phone and at reception and respond competently to our customers

• You conduct telephone and personal advisory interviews and specifically identify advisory and contract conclusion opportunities in the portfolio

• You prepare tailor-made offers, adjust insurance coverages according to needs and update customer data

• You actively strengthen and develop existing customer relationships, identify cross- and upselling opportunities and convince new customers through your open attitude

• You respond to written customer enquiries independently, efficiently and with quality, in accordance with Visana's guidelines

Your profile

• You have commercial training and experience in customer contact or sales.

• You enjoy advising customers in a comprehensive, solution-oriented and reliable manner.

• Ideally, you have an AFA certification.

• You communicate clearly, kindly and convincingly, also in demanding interview situations.

• Your French skills are very good; any additional language is an asset.

• You work in a structured, reliable and results-oriented manner and are proficient with common Office programmes.

• You are a native French speaker and have excellent knowledge of German.

Learn more about our Visana from the perspective of our employees

Contact

Have we managed to convince you? If so, we look forward to receiving your application via the "Apply now" button. For this position, applications from placement agencies will not be considered. Do you have any questions? We are happy to be available for a telephone conversation and will be pleased to tell you more about the position to be filled and our corporate culture.

Daniel da Silva

HR Recruiting Partner

+41 31 357 95 79

Christophe Bugnard

Agency Manager

026 350 12 27

Who are we?

At Visana, we shape the future of insurance by putting people at the centre. Do you want to contribute too? Then you are in the right place! With 922,149 private customers and 16,330 corporate clients, Visana is one of the leading all-branches insurers in Switzerland. Its headquarters are in Bern. We support our customers in the most diverse life situations: health, pension, housing, mobility and customised solutions for companies. Join us now. Our team looks forward to welcoming you!