Technical Customer Service 80 - 100% (m/f/d)

What is my role?

Technology meets service - and you hold the reins.

You are familiar with refrigeration technology, enjoy working independently and are looking for a versatile role with customer contact? Then you are exactly right with us. As an important interface between customers, the service team and dispatch, you bring your expertise daily where it counts.

• Process follow-up orders from service calls and prepare repair quotes

• Order spare parts for service jobs

• Support customers with technical questions by phone

• Support the service team with professional telephone support

• Assist dispatch with deployment and resource planning

• Co-handle warranty cases

What do I need to be successful?

• Technical knowledge of refrigeration technology

• Solution-oriented and independent working style

• Enjoyment of customer contact and cross-departmental collaboration

• Careful, responsible and flexible working

• Good PC skills

What are my benefits?

• Modern workplace and attractive employment conditions

• Family-like, collegial and uncomplicated working atmosphere

• Lots of personal responsibility and varied tasks

• Support with training and further education

• Successful and well-positioned company

• Above-average pension plan

• Exclusive benefits platform for employees

What distinguishes the company?

We develop and implement energy-efficient solutions in the fields of refrigeration, air conditioning and heating and accompany our customers from planning to successful commissioning.

What makes us special? Professional structures, short distances and a family-like togetherness. With us, it’s not just about what you can do, but also how we work together.

Languages
German: C2 - Native level

Workplace
Thun

Vacancy number
VA-SR7-H3U