Zürcher Kantonalbank und ihre Tochtergesellschaften
Zürich
Senior Specialist: Sales & Marketing Processes
- 09 October 2026
- 100%
- Zürich
Job summary
Join Zürcher Kantonalbank in shaping sales processes. Exciting opportunities await!
Tasks
- Lead change projects in sales, marketing, and distribution processes.
- Advance bank capabilities in sales and marketing functions.
- Optimize end-to-end processes in sales and marketing areas.
Skills
- University degree in business, marketing, or related fields required.
- Strong analytical and conceptual skills essential.
- Excellent communication abilities in German are a must.
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About the job
80% - 100% | Product and Channel Management | Zurich | Experienced Professionals
In the Sales and Marketing Processes team, you actively shape the sales platform and processes of Zürcher Kantonalbank. You are responsible for change projects and processes for sales, sales and marketing – from lead generation and qualification to conversion into customer relationships, as well as supporting cross-/upselling and churn activities with existing customers. In doing so, you make a direct contribution to enabling us to accompany our customers more precisely along the entire customer journey and to further develop interaction with our customers in a needs-oriented manner.
Your tasks
- Leading change projects in the area of sales, sales and marketing processes
- Driving and further developing the bank capabilities in the functional area of sales and marketing processes
- Designing and optimising end-to-end processes in sales, sales and marketing
- Translating professional requirements into framework concepts, solution variants and actionable specifications
- Supporting specialist departments and sales in the further development and process optimisation of the CRM BSI
- Leading and coordinating the involved specialist departments in the introduction of IT systems or SaaS solutions
Your profile
- Completed university degree (Uni/FH) in business, marketing, data/business analytics, computer science or an equivalent qualification
- At least 8-10 years of professional experience in digital sales as well as project and change management in the banking environment
- Experience in modelling, designing and optimising sales and marketing processes across the entire end-to-end process chain in branch and digital sales
- Very good knowledge in the use of sales and marketing automation solutions, proven expertise in BSI is preferred, as well as experience with analytics and AI-supported use cases in sales and marketing
- Very good analytical and conceptual skills
- Strong communication and presentation skills as well as high resilience in a dynamic environment
- Very good German language skills, both spoken and written
Our offer
- An exciting and responsible position in an innovative and future-oriented environment
- The opportunity to actively shape the sales of the future and have a direct influence on the further development of our sales and marketing tools and processes
- A highly qualified, motivated and professional team that supports you in your tasks
- A modern workplace in the heart of the largest economic area in Switzerland
- A comprehensive overall package, which in addition to an attractive base salary and a variable remuneration offers many benefits and discounts – from A for pension provision to Z for ZVV bonus pass
NImisha Kasamkattil
is happy to help you.
Phone: 044 292 30 69
is happy to help you.
Phone: 044 292 30 69
