Baden
Abacus Support Specialist (m/f/d)
- 20 August 2026
- 80 – 100%
- Permanent position
- CHF 75 000 - 90 000 /year
- German (Fluent)
- Baden
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
Abacus Support Specialist (m/f/d)
Salary - CHF75,000 - 90,000How do you advance companies digitally? Our Rocken partner specialises in the implementation and customisation of ERP solutions - focusing on HR, finance, administration, and production. The consultancy supports clients from evaluation through tailored implementation to ongoing operations. The team relies on a proven project methodology that guarantees rapid realisation of benefits. Whether cloud solutions, interfaces, or managed applications - here, implementation is not just done, but done in partnership. The working style is agile, experienced, and practical. Independent personalities who want to work with clients on equal footing and drive digital transformation are expected. Sounds like your world? Then we look forward to meeting you and starting together with our Rocken partner.
Responsibilities:
You support customers with questions about Abacus - by phone, email, ticket system, and remote access.
You analyse support requests, find suitable solutions, and involve internal specialists if necessary.
You document cases thoroughly and contribute to the development of internal knowledge.
You check minor adjustments and configurations directly in Abacus.
You work closely with consultants and other departments and assist with user training.
Qualifications:
You support customers with questions about Abacus - by phone, email, ticket system, and remote access.
You analyse support requests, find suitable solutions, and involve internal specialists if necessary.
You document cases thoroughly and contribute to the development of internal knowledge.
You check minor adjustments and configurations directly in Abacus.
You work closely with consultants and other departments and assist with user training.
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Baden
Contact
Buse Aslanvuran,
+41443852138