Customer Advisor BVG 80 - 100% (m/f/d)

What is my role?

• Customer contact via telephone, e-mail and online portal

• Processing and control of entries and exits, master data, salary mutations and purchases

• Processing of electronic incoming mail as well as monitoring and processing of mutations and messages via online portal

• Recording and control of business cases (e.g. WEF, divorces, retirements)

• Simulation calculations for various mutations and business cases

• Support and assistance for customers and insured persons for the online portal

• Assistance with claims processing

• Participation in year-end processing (salary adjustments)

• Participation in projects (e.g. process optimisation)

• ? Special tasks in consultation with the respective managing directors

• Deputising within customer support during holiday absences

What do I need to be successful?

• Completed commercial training

• Further training or experience in the field of occupational pension provision

• Knowledge of the BVG administration application SP 6 is an advantage

• ? Good PC skills / IT affinity

• Reliable and responsible way of working

• High service and customer orientation

• Interest in new tasks and a high degree of flexibility

• Team player mentality

• Discretion

• ? Very good German skills, additional languages are an advantage

What are my benefits?

• Highly motivated team in a dynamic environment

• Flat hierarchies and short decision-making paths

• Modern infrastructure

• Central location, only 5 minutes from the train station

• Parking spaces available if needed

• Annual Reka credit

• Various fringe benefits

What distinguishes the company?

Our client specialises in the administration of autonomous and semi-autonomous pension schemes as well as complex collective foundation solutions. The company has grown significantly in recent years and offers a professional working environment with a focus on employee satisfaction.

Languages
German: C2 - native level

Workplace
Zug

Vacancy number
VA-M3T-ATL