Dispatcher Heating Service 80 - 100% (m/f/d)

What is my role?

• You and the 17-member team are responsible for receiving customer enquiries such as commissioning, malfunctions or maintenance and you carry out an initial technical qualification.

• You coordinate the orders taking into account the urgency and workload of the service technicians and forward them to the appropriate colleagues

• Your organisational talent comes into play when you create deployment plans for up to 30 service technicians

• You are also mathematically skilled and responsible for opening, scheduling and timely monitoring of all service orders

• The timely scheduling and execution of revision orders is also within your area of responsibility

• You keep an overview by continuously processing electronically received work reports

• Additionally, you ensure that our systems are always up to date by regularly maintaining and opening master data.

An organisational talent is sought who feels comfortable in a crucial interface!

What do I need to be successful?

• Completed technical or commercial training and a strong affinity for other disciplines

• Experience in dispatching

• You like to take responsibility, are stress-resistant (high volume) and have good communication skills

• SAP knowledge

What are my benefits?

• Collegial team

• Possibility of home office (after the probation period)

• Free parking

• Very good public transport connection

• Generous contribution to training costs

• Modern tools and processes

• Contemporary networking - AI helps

• Informal culture

What distinguishes the company?

The company offers customised complete solutions and comprehensive support for indoor climate. The company provides knowledge and products for heating, ventilation, cooling, humidifying, dehumidifying as well as services from a single source.

Languages
German: C2 - native level
French: an advantage
Italian: an advantage

Workplace
Uster

Vacancy number
VA-HNY-43N