Receptionist

MEANING MUTUAL AID PROXIMITY KINDNESS

Do our values resonate with you?

Then join us and, together, let’s give meaning to mutual aid!

As a responsible and sustainable actor serving the population of the canton of Vaud, the Vaud Red Cross is committed to supporting vulnerable, isolated, fragile people, those with disabilities or reduced mobility, as well as their relatives. Our Association is active in the fields of social aid and integration, health, and training. Our mission is to promote health, preserve human dignity, and protect life.

Due to a retirement, we are looking for a

Every day, beneficiaries, learners, donors, and partners call us or walk through our door. The first person they meet is you: you welcome them, guide them, and ensure everything runs smoothly on a daily basis.

Your Responsibilities

Reception and Administration

• Ensure telephone duty as well as reception, information, and orientation of the public
• Keep our databases up to date (members, donors, institutional lists)
• Format administrative documents in accordance with our graphic charter

Training

• Inform learners about their registrations and admission criteria, notably for the Red Cross health auxiliary training
• Manage room bookings for training and course postings

Organisation

• Manage mail and the supplies office
• Coordinate service providers related to infrastructure (cleaning, technical, management)
• Participate in organising Committee and Executive Board meetings, as well as our internal events

Your Profile

• Commercial employee CFC, hotel training, or equivalent qualification
• At least 2 to 3 years’ experience in a reception or administrative role
• Excellent command of the Office suite (Word, Excel, Outlook, Teams, SharePoint) and ease with telephone systems
• Organised, responsive, discreet, and able to keep calm when the pace quickens
• Attentive, kind, with a genuine sense of welcome
• Committed to mutual aid, social action, and the values of the Red Cross
• Experience in the associative, medico-social, or training sector, or proficiency in another language, is an asset

What We Offer You

A position in contact with many people, at the heart of the institution’s life, within a committed team that acts every day for the Vaud population. Your ideas to improve reception are welcome. You will work full days on Mondays, Tuesdays, and Fridays, leaving you two days free midweek.

Activity rate: 60%

Start date: 01.02.2027

Workplace: Lausanne (city centre)

Application deadline: 31.10.2026