Winterthur
Voice System Engineer (m/f/d)
- 22 September 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- Winterthur
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Voice System Engineer (m/f/d)
Salary - CHF90,000 - 115,000Cloud solutions, IT security, modern telecommunications – these topics shape the future of digital infrastructure. Our Rocken partner is a specialised service provider supporting SMEs with customised IT and communication solutions. The portfolio ranges from cloud services and telephony to comprehensive security concepts. The daily business is characterised by varied customer projects, technical challenges, and direct communication with contacts. The practical solution approach is central – far from standard concepts. Expertise, personal support, and a strong network characterise the working style. Sounds like your field? Then our Rocken partner looks forward to starting up with you.
Role:
As a Voice System Engineer, you accompany communication solutions throughout the entire lifecycle, from conception through implementation to stable operation. The focus is on unified communications platforms, SIP trunks, as well as the associated network and server infrastructure. Technical depth counts here more than off-the-shelf standard solutions. Those who analyse systematically and document thoroughly will find an environment with demanding projects and a lot of personal responsibility.
Responsibilities:
You plan, install, and configure voice and IT systems including gateways, session border controllers, and end devices.
You monitor systems using monitoring tools, analyse faults, and resolve errors down to the protocol level, for example via SIP traces.
Furthermore, you handle technical customer enquiries in 2nd and 3rd level support.
You gather requirements, create solution concepts, and advise on integration, routing, and numbering plans.
This also includes migrating existing telephony environments to cloud-based operating models.
Additionally, you document systems, configurations, and project steps in a comprehensible manner.
Qualifications:
You have a technical basic education in computer science, supplemented by further training or certifications.
You have at least 3 years of experience operating voice, network, or server infrastructures.
You are proficient in Microsoft 365 (M365) including Teams telephony as well as in Windows Server environments.
You know TCP/IP, VLAN, QoS, VPN, and firewalling and understand how voice quality is created in the network.
Initial automation with PowerShell or scripting comes easily to you.
Moreover, you communicate confidently in German and understand technical English without difficulty. A category B driving licence completes your profile.
Benefits:
- Participation in or provision of company car
- Flexible working hours
- Good transport connections and accessibility
- Attractive training and development opportunities
- Open corporate culture
- Experienced and dynamic team
- Flat hierarchies
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Winterthur
Contact
Durim Ibrahimi,
+41443852136