ICT System Specialist, 100%
- 08 September 2026
- 80 – 100%
- Permanent position
- German (Intermediate), French (Intermediate)
- 2501 Bienne
About the job
The Bienne Hospital Centre is the public medical centre for the bilingual Bienne-Seeland-Jura Bernois region (Switzerland). It offers the entire population comprehensive care in all specialised fields of modern medicine. Each year, more than 150,000 patients place their trust in us. Around 2,200 employees active in nearly 40 different professions find an attractive position with us.
The Digital & Technology department is responsible for the governance and management of the information systems of the Bienne Hospital Centre and its subsidiaries, in line with the institution's strategy. To complete our team, we are looking immediately or by agreement for an
The Digital & Technology department is responsible for the governance and management of the information systems of the Bienne Hospital Centre and its subsidiaries, in line with the institution's strategy. To complete our team, we are looking immediately or by agreement for an
ICT System Specialist, 100%
Your tasks – our position
Operation & continuous improvement (Run)
- Level 2 support: handling tickets, diagnosing and resolving common incidents on virtualisation, storage, backup, Windows and Linux infrastructures.
- Daily monitoring of backup jobs, tracking and handling infrastructure alerts, checking reports, dealing with common failures, escalating complex cases.
- Routine operation of virtualisation platforms, maintenance tasks, applying patches.
- Monitoring the operation of storage solutions (Pure Storage, DELL/EMC, Brocade).
- Performing operational tasks defined by the ICT System Engineer / ICT Technical Architect.
- Installation, configuration and operational maintenance of Windows and Linux servers, storage infrastructures and data centres.
- Coordination with the network team for integrating requirements into server and virtualisation infrastructures.
- Participation as an operational actor in infrastructure and architecture projects, without responsibility for project management or coordination.
- Participation in on-call duties according to schedule.
- Writing and maintaining detailed infrastructure documentation, in French or German.
- Technical documentation in English.
- Adherence to defined escalation procedures in case of unresolved level 2 incidents.
- Application of security directives and rules issued by the security department and reporting any observed non-compliance.
Your skills – our expectations
- Training in IT (CFC, apprenticeship or equivalent training).
- Proven experience in level 2 IT support / system administration, ideally in a hospital environment.
- Confirmed skills in installation and administration of Windows, Linux servers and SAN storage systems.
- Intermediate or advanced knowledge in virtualisation (VMware vSphere, ESXi), backup (VEEAM), storage (Pure Storage, DELL/EMC, Brocade).
- Intermediate or advanced knowledge in PowerShell scripting.
- Keeping the monitoring system (WhatsUp Gold) up to date.
- Good team spirit and communication skills.
- Ability to work independently on defined tasks, in close collaboration with the ICT System Engineer / ICT Technical Architect.
- Rigor, reliability and a service-oriented attitude.
- Native language: German or French, with good knowledge of the other language.
- Intermediate knowledge of technical English.
Your opportunities – our offer
- A motivated and supportive team, in an open corporate culture.
- Comprehensive training for your new position.
- An exciting job offering great freedom of action in an innovative environment.
- Flexible working hours adapted to family needs.
- Opportunities for professional and personal development.
- Collaboration in a bilingual and interdisciplinary environment.
- Modern employment conditions, in accordance with the collective labour agreement.
For more information, please do not hesitate to contact Mr SABANI Raman, your contact for ICT Operation Services, at 032 324 28 19. We look forward to receiving your online application.
