Universitätsklinik Balgrist
Zürich
International & VIP Office Manager 100% (m/f/d)
- 30 July 2026
- 100%
- Permanent position
- German (Fluent), English (Fluent), Russian (Fluent), Italian (Fluent)
About the job
The Balgrist University Hospital is one of the most renowned orthopaedic clinics in Switzerland with international recognition and an affiliated centre for paraplegia.
The International Office is the first point of contact for the concerns of international patients, providing competent care and responding to their individual wishes and needs.
To complement our team, we are looking to appoint an
More benefits are just a click away: Attractive offers for our employees
Next steps
The International Office is the first point of contact for the concerns of international patients, providing competent care and responding to their individual wishes and needs.
To complement our team, we are looking to appoint an
International & VIP Office Manager 100% (m/f/d)
Your tasks
- Organising and coordinating all matters concerning international patients and VIPs
- Handling all administrative matters for these patients, e.g. preparing cost estimates, obtaining cost approvals from foreign insurers, embassies, assisting with entry visas, service recording, invoicing, debt collection, and monitoring deposit payments
- Welcoming and caring for patients
- Maintaining relationships and communication with internal and external parties such as embassies, intermediaries, relatives
- General team duties such as telephone service and lounge management
Your profile
- Completed studies in tourism or hotel management or a related vocational training
- Several years of professional experience in a comparable position, preferably in a clinic or international environment
- Very good oral and written language skills, especially German, English, Russian, Italian (any additional language is an advantage)
- Strong service orientation and excellent manners
- Flair for caring for international, demanding patients
- Independence, solution orientation and flexibility
- Organisational skills and excellent time management
Our offer
- Challenging and varied work in an orthopaedic clinic with an excellent reputation
- Interdisciplinary collaboration with various teams
- 20% discount at Balgrist pharmacies
- At least 26 days of holiday per year and an additional free day gifted on your birthday
- 50% travel discount on the ZVV bonus pass or an annual contribution towards a general subscription
- Enjoy a healthy and balanced lunch at reduced prices in our in-house staff restaurant
- Free coffee/hot drinks
- Various shopping discounts
- Workplace in an attractive location in Zurich with very good public transport connections
More benefits are just a click away: Attractive offers for our employees
Next steps
For further information, please contact Claudia Schuler, Head of International & VIP Business, Tel. +41 44 386 30 07.
We look forward to receiving your complete online application.
We look forward to receiving your complete online application.
