Junior Windows System Engineer - Patching & Update Management

Work location: Zurich region & remote work, part-time from 80% possible

Do you want to deepen your knowledge in the Windows environment and contribute to a secure and stable IT operation? In this versatile entry-level position, you will review Windows updates early, support their controlled introduction and help minimise risks to business operations. You will work closely with various engineering and security teams.
Additionally, you will take on other tasks in the area of workplace engineering. You will analyse and test technical changes, document solutions and assist with troubleshooting problems in ongoing operations.

YOUR TASKS

• You plan and conduct tests for Windows client and Windows server updates.
• You analyse and validate new security and quality updates early to ensure critical updates can be rolled out safely and within the required deadlines.
• In case of problems with operating system and security updates, you take on analysis and troubleshooting and support update-related disruptions.
• You accompany patch management as well as the deployment, monitoring and verification of updates with Microsoft Configuration Manager and Microsoft Intune.
• You optimise existing update processes with PowerShell scripts and automations.
• You evaluate Windows Insider Preview Builds regarding possible impacts on the production environment and document test results, known issues and workarounds.
• Together with Workplace Engineering, Server Engineering and Information or Cyber Security, you contribute to hardening and security measures.
• Besides patch and update management, you take on further tasks in workplace engineering and support the development and operation of the Windows client environment.
• You analyse technical disruptions in the workplace environment, conduct structured troubleshooting and collaborate with other engineering, support and vendor teams as needed.
• You create and maintain technical documentation, operating manuals, instructions, solution descriptions and knowledge base articles.
• You support the handling of incidents and problems and help to sustainably resolve recurring disruptions.

YOUR PROFILE

• You have recently completed a Swiss ICT basic training as an IT specialist EFZ, preferably in platform development or system technology, or as an ICT specialist EFZ.
• Initial practical experience with Windows client and Windows server systems as well as basic knowledge in patch management, system administration and troubleshooting form your professional foundation.
• You bring good knowledge of Microsoft Windows clients and Windows servers as well as basic knowledge in PowerShell, Microsoft Configuration Manager, Microsoft Intune and Windows update technologies.
• You have very good German skills (C1) and good English skills in spoken and written form (at least B2).

Visit our homepage and get a first impression of our great working environment.
https://www.swisscard.ch/de/microsites/employee-teamswisscard

Are you ready for your next career step? We look forward to your application.

We only accept direct applications for this position.