Zürich
Receptionist (f/m/non-binary) 100%
- 10 September 2026
- 100%
- Permanent position
- German (Fluent), English (Fluent)
About the job
Are you looking for a new challenge near you? In a modern and innovative hotel? Then apply now!
What you will do
- Guest care
- Smooth check-in / check-out
- Receiving and forwarding all incoming internal and external calls
- Handling complaints
- Receiving and forwarding room service orders
- Email correspondence
- Compliance with Marriott and SV standards
What you bring
- Completed vocational training in hospitality or initial experience in a similar position in 4-star chain hotels
- Completed training in hospitality
- Guest- and service-oriented with an eye for detail and impeccable manners
- Proficient in German and English, any additional language is an advantage
- Organisational talent, independent and tidy working style
- Team player
- Flexible, eager to work and responsible
- Knowledge of the Opera operating system is an advantage
What sets you apart
- Thinking and comprehension skills
- Customer orientation
- Teamwork
- Commitment and willingness to perform
- Ability to motivate
- Service awareness
Your workplace
Your new workplace is located in Zurich-West. The Renaissance Tower Hotel comprises 252 standard rooms and 48 suites, including a Presidential Suite and a Grand Suite. Furthermore, the hotel has 10 conference rooms, the Equinox Restaurant, Atelier V, and the Lucid Bar & Lounge.
What we offer you - among other things
Dining: Free, fresh and healthy staff meals (wage supplement or subsidised meals)
Discounts: Staff rates at SV-managed hotels and all Marriott brand hotels worldwide
Flexibility: Part-time work and job sharing possible
Bonus and vouchers: Employee referral programme, gifts on special occasions
Family-friendly: 5 weeks holiday, purchase of additional holiday possible, 16 weeks maternity leave
Development: SV Academy with nearly 300 training sessions, courses, further education opportunities and e-learnings
Additional benefits: Various discounts (e.g. at Sunrise, Reka, Migrol, Fleurop, collective insurance CSS/Helsana)
I look forward to your application
Janica, Administration Asst. HR
Renaissance
Renaissance
The Renaissance Zurich Tower Hotel is an upscale business lifestyle hotel located in the booming Zurich-West district. Each of the 160 hotels in the brand, located in over 35 countries, invites spontaneous discoveries and ensures guests always leave with a new feeling for the destination.