Schifffahrtsgesellschaft des Vierwaldstättersees (SGV) AG
Luzern
Head of Sales Scheduled Shipping
- 28 August 2026
- 100%
- Luzern
Job summary
Join SGV AG as Head of Sales for cruise trips, 100% role. Enjoy a unique work environment by Lake Lucerne!
Tasks
- Lead and motivate a team of eight in the Sales department.
- Handle customer inquiries and manage sales for cruises and group trips.
- Collaborate with marketing to optimize sales and service quality.
Skills
- Commercial experience in tourism or related fields preferred.
- Fluent in German, English, and French with strong sales skills.
- Organizational talent with a flexible and proactive approach.
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About the job
100% | permanent
We are looking for a sales-oriented personality as Head of Sales Scheduled Shipping, 100%, starting 1 January 2027 or by arrangement
As Head of Sales Scheduled Shipping, you lead and motivate a team of eight employees and actively participate in day-to-day business. You capture the wishes of our guests, ensure their optimal implementation, and help turn satisfied customers into enthusiastic guests.
Your area of responsibility
- Operational management of the Sales Scheduled Shipping department with eight employees and one apprentice
- Consulting, sales and quotation management for shipping and group travel including catering services
- Handling customer concerns and complaints
- Ensuring the department's quality and sales targets
- Close cooperation with marketing and the Sales Manager in marketing and selling the offers
- Continuous optimisation of processes and cross-departmental collaboration in projects and daily operations
- Participation in the timetable team and in the planning and further development of culinary shipping trips
Profile
- Commercial experience, preferably in public transport, tourism, hospitality or a similar function; ideally with further training in sales and marketing, catering experience an advantage
- Knowledge of the Lucerne Lake Lucerne tourism region
- Leadership experience in a small team
- Consulting and sales talent in German, English and French, both spoken and written
- Willingness to work on weekends and public holidays (2–4 days per month)
- Willingness to work overtime in summer with compensation in winter
- Flexibility and enthusiasm as well as precise working methods
- Organisational talent and ability for cross-departmental collaboration
Although I work in the office, I am privately often on the most beautiful lake in the world. Working at SGV allows me a good work-life balance and even after many years it still gives me great joy to contribute daily together with my great colleagues to our unique tourism region.
Patricia, Sales Scheduled Shipping
Patricia, Sales Scheduled Shipping
SGV AG
SGV AG offers a unique working environment on Lake Lucerne. Our employees are the heart of our company and we actively promote their development. We rely on personal responsibility, team spirit and quality to offer our customers a unique experience. A wide range of activities - whether on board or on land - opens up diverse career opportunities. Become part of SGV AG and help us create unforgettable moments on the lake.
SGV AG offers a unique working environment on Lake Lucerne. Our employees are the heart of our company and we actively promote their development. We rely on personal responsibility, team spirit and quality to offer our customers a unique experience. A wide range of activities - whether on board or on land - opens up diverse career opportunities. Become part of SGV AG and help us create unforgettable moments on the lake.
Excited and curious for more?
Contact details:
Human Resources
+41 41 367 66 44
jobs@sgvholding.ch
Contact details:
Human Resources
+41 41 367 66 44
jobs@sgvholding.ch
