Specialist in Debt Collection D/F, 80–100 %

Specialist in Debt Collection D/F, 80–100 %

What to expect

• You will process reminders and debt collection procedures in the assigned cantons of Western Switzerland.
• You are responsible for debtor management (posting payments, transfers, write-offs).
• You maintain telephone and written contact with customers, offices, authorities and internal departments.
• Handling complaints is also part of your duties.

What you bring

• You have a commercial basic education or an equivalent qualification with professional experience in an administrative role.
• Numbers are your strength.
• You have a confident, skilful and factual approach to demanding telephone customer conversations and can set boundaries well.
• You have very good French skills (at least level B2) and are motivated to conduct the entire daily business in this language.
• Resilience, empathy and assertiveness characterise you.

Your benefits

• You have a 41-hour week and can work part-time or flexibly. For selected tasks, you can regularly work from home.
• CONCORDIA supports internal and external training. We accompany you individually in your career planning.
• You and your family benefit from reduced health insurance premiums.
• CONCORDIA covers the salary deductions for loss of earnings insurance (illness and accident) and insures you generously.
• Your recovery is important to us: Enjoy at least five weeks of holiday per year.
• We value long-term collaboration. After five years of service, you regularly receive a long-service gift: holiday or a bonus.

Your workplace

Hirschmattstrasse 64

6003

Lucerne

Your next step

Do you have further questions about this position?
Luzia Trevisani, Team Leader Customer Debtors, phone +41 41 228 04 14, will be happy to assist you.

Anita looks forward to your application.

Anita Buholzer-Rüttimann
HR Consultant