CSS
Luzern / hybrid
Head of Trust Medical Service 80-100%
- 26 October 2026
- 80 – 100%
- Permanent position
- German (Fluent), Italian (Intermediate), French (Intermediate)
- 6002 Luzern / hybrid
About the job
Stay healthy, get healthy or live with an illness. That’s what we’re here for. For over 1.7 million people in Switzerland. It’s obvious that your commitment makes sense. As a trust doctor, you advise our service specialists on all medical questions. You act as an intermediary between service providers, CSS and, if applicable, insured persons. You are supported by an assistant team as well as by fellow trust doctors. Sounds good? So then: When can we meet you?
Head of Trust Medical Service 80-100%
This is what your daily routine looks like
- At the core: You assess the obligation to provide benefits within the framework of compulsory health insurance in accordance with the legal requirements of Art. 57 KVG.
- You prepare the trust medical assessments in the form of a reasoned recommendation to CSS.
- Advising is your passion: You especially support the questions of the service experts with your expertise.
- You move between service providers, CSS and, if applicable, insured persons in a mediating role.
- Your insurance medical focus is on effectiveness, appropriateness and cost-efficiency, and you convey your medical recommendation regarding CSS’s obligation to provide benefits and communicate with the service provider if necessary.
- There is the possibility to take on the role of head of department in the German-speaking part of Switzerland.
What you bring with you
- First and foremost: You are a specialist doctor and have worked for at least five years in a medical practice or hospital in a senior position and ideally have broader medical knowledge.
- It is evident that you enjoy not only the insurance medical aspect but also advisory communication on an equal footing.
- In addition to being a specialist doctor, you may have completed training as a trust doctor. However, this is not mandatory.
- We are nationally anchored – therefore very good German skills are essential. Do you also speak French or Italian? Even better!
- Do you enjoy being among people? Your trustworthy and collegial personality is appreciated in the team and you also promote collaboration within and outside the team.
CSS Insurance
6002 Lucerne / hybrid
6002 Lucerne / hybrid
