Head of Programme Management, Open Programmes ES HSG (m/f/d)

About the job

The Executive School of Management, Technology and Law (ES HSG) is the contact point for continuing education at the University of St.Gallen. It offers a broad portfolio of degree programmes, including various MBA and Executive MBA programmes, as well as open and company-specific further education. The Open Programmes business unit offers a diverse range of open continuing education formats for professionals and executives, combining current management topics with practical further education.

In this role, you are responsible for the programme management of the Business Unit Open Programmes and, together with your team, ensure a professional, efficient, and high-quality implementation of our executive education programmes. At the same time, you actively shape the strategic and operational further development of programme management.

• Leadership and further development of the programme management team as well as ensuring a professional and service-oriented programme implementation
• Strategic further development of programme management with a focus on clear structures, efficient processes, and responsibilities
• Management of resource and deployment planning of the programme management pool and ensuring a balanced distribution of tasks
• Continuous development of processes and quality standards as well as promotion of professionalisation and digitalisation in programme management
• Close collaboration with programme directors, lecturers, and internal interfaces, such as marketing and sales, to ensure effective cross-departmental cooperation
• Ensuring smooth operational programme business, early identification of need for action, and support of the team in demanding situations

• Advanced vocational training or university degree (university/FH), for example in business administration, management, event management, or a related field
• Several years of professional experience, ideally in the continuing education, event, or service environment; experience in the education sector is an advantage
• Experience in leading a small team as well as enjoyment in developing and promoting employees
• Experience in the operational management of programmes, projects, or comparable units
• Strong organisational skills as well as a high level of quality and service awareness
• Strong communication skills and confident handling of different stakeholders and interfaces
• Strategic and analytical thinking combined with a structured, solution-oriented, and pragmatic working style
• Very good German and English skills, both spoken and written

"A place that creates knowledge" - As one of the leading business universities in Europe, the University of St.Gallen (HSG) is committed to educating over 10,000 students and offers, as one of the largest employers in the region, around 3,800 employees an attractive and innovative environment in research, teaching, continuing education, and administration."