Bern
ICT Support Engineer (m/f/d)
- 26 August 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- Bern
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
ICT Support Engineer (m/f/d)
Rocken® connects talents and experts with exciting companies in IT, technology, healthcare, and finance. Our long-standing partners are diverse - varying in industries and company sizes - there is something for everyone.
At Rocken®, it’s not just about your next job - we accompany you throughout your entire career path. Together, we discover your strengths, interests, and goals and show you how to fully realise your potential. With personal, individual advice, we find the roles and projects that truly suit you. You stand at the centre as a person with values, visions, and ambitions - technologically strong, authentic, and ready for the opportunities of the future.
Unleash your potential - apply now and discover the most exciting positions with personal, individual advice! ?
Responsibilities:
Installation, configuration, and maintenance of clients, peripherals, servers, and network components
Handling of hardware, software, and network faults including fault analysis, resolution, and targeted escalation
Monitoring system availability as well as maintaining IT inventories and device documentation
Supporting users with Microsoft environments, workplace solutions, and technical procurement issues
Creating and updating operational documentation, instructions, and checklists as well as coordinating between users and internal IT departments
Qualifications:
Completed training as an IT specialist EFZ in support/system technology or comparable further education with relevant practical experience
Solid knowledge of Microsoft Windows, Microsoft Office, workplace hardware, and network technologies
Experience with ticketing systems, ITIL processes, and structured support workflows
Strong customer orientation, independent and reliable working style, and high resilience
Confident appearance even in demanding customer situations, good communication skills, and category B driving licence
Benefits:
- Coaching and mentoring
- Numerous employee events
- Market- and performance-based salaries
- Contribution to or coverage of public transport subscriptions
- Attractive training and development opportunities
- Open corporate culture
- Interesting and varied activities/projects
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Bern
Contact
Dani Camoes,
+41443852126
