Customer Support (m/f/x) - 100%

A solid and forward-looking employer, Vaudoise is one of the leading insurers in Switzerland. True to its cooperative nature and values, it fosters the creation of a healthy, inclusive, and inspiring work environment, ideal for developing your talent.

To complete our team at our Jura agency in Delémont, which offers our clients high-level services in private and business development, we are looking for a Customer Support.

The various tasks awaiting you:

• Preparation and entry of insurance offers for our Private and Business clients (all branches combined)
• Supporting our agency advisors and brokers both in contract management and follow-up
• Handling claims according to the agency's competencies
• Monitoring renewal and service remediation campaigns
• Managing various operational activities and administrative tasks related to the agency's portfolio
• Providing information to clients (reception, correspondence, telephone)

Your profile:

• Holder of a commercial employee CFC and AFA insurance intermediary certificate
• Experience in the insurance field
• Naturally comfortable in contact with clients/partners
• Native speaker or perfect command of French is mandatory

You also have a positive spirit, are autonomous, proactive, rigorous and organised, while respecting deadlines and enjoying teamwork, then you are the person we need!

We offer you:

• A healthy work environment in a mutual company certified "Great Place to Work"
• Multiple social benefits, including flexibility in work organisation
• Work within a dynamic and passionate team
• Human values focused on employee well-being

We look forward to receiving your complete application file digitally (with CV, cover letter, copies of work certificates and diplomas).