Sales, Administration and Customer Service Employee

Tasks

Customer service and the information centre are your responsibility.
With patience and commitment, you serve and advise our discerning customers.
You are also responsible for the cash register operations.
You are in charge of receiving and processing customer orders as well as customer complaints.
Thanks to your overview, the cash, postal and delivery note cycles are ensured.

You have completed vocational training in retail or as a commercial clerk.
You are proficient with Office programmes.
Your German skills are very good – both spoken and written. English and French are a plus.
Flexible working hours (Mon-Sat) in sales are natural for you.
You enjoy customer contact and teamwork.
You describe yourself as an independent, resilient and committed personality.

Benefits: Discount on the ITS Coop Travel offer, 5 times the number of Superpoints in the supermarket, up to 20% discount on various insurance services, up to 20% discount in all formats of the Coop Group, cheaper mobile and prepaid subscriptions at Coop Mobile, staff discount also for partner (living in the same household), discount on GA subscription
Employment conditions: Pension fund: 2/3 paid by Coop, collective labour agreement (CLA), 18 weeks paid maternity leave and 4 weeks paid paternity leave, loyalty bonuses, savings plan with the pension fund, flexible and attractive arrangements for early retirement from the age of 58
Working hours: 5 weeks holiday

Over 600 internal training courses, support for external education and training, talent management with diverse development opportunities

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Bern Marktgasse