Zürich
Junior IT Support Engineer (m/f/d)
- 03 August 2026
- 80 – 100%
- Permanent position
- CHF 50 000 - 65 000 /year
- German (Fluent), English (Fluent)
- Zürich
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
Junior IT Support Engineer (m/f/d)
Salary - CHF50,000 - 65,000Responsibilities:
Independent handling and follow-up of 1st and 2nd level support requests until full resolution
Ensuring service delivery according to defined service level agreements
Analysis and optimisation of requests including potential for automation of recurring tasks
Support with on- and offboarding of employees
Documentation of solutions and processes for the internal knowledge base
Qualifications:
Experience with Mac, Windows, Linux, iOS and Android
Good knowledge of SaaS applications such as Google Workspace, Microsoft 365, Jira and Confluence
Excellent German skills (business fluent) and good English skills
Benefits:
- Home office
- Numerous employee events
- Open corporate culture
- Interesting and varied tasks/projects
- Experienced and dynamic team
- Flat hierarchies
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Zurich
Contact
Redon Hoxha,
+41443852143